The funny thing is the actress really sells it.
She's probably the nicest, sweetest person in the world, but her character is sooo mean, and she's so good at playing her that you HATE her.
http://werewolvesbeatingadeadhorse.blogspot.com/

I don't see how it was a punishment though. They never told her what they did and she liked the food. What she doesn't know she wont suffer from.
She doesn't have to know. And if she did, do you seriously think she wouldn't have them all brought up on charges??
The whole point of screwing with someone like that is that they go through life thinking that THEY got one up on the 'peons' that are there to serve her, when in reality she is eating lice/dandruff, Frumunda cheese, and lung butter - and absolutely enjoying it. That is way more satisfying to the perpetrators than doing something obvious or telling her about it.

You are a disgusting degenerate.
I don't like the way blood money spends.

You realize that's a felony?

Dont be so sure. I deliver pizzas for a long time, and have punished a few customers with my tobacco juice. None of them ever ordered again.
"Momma told me not to come."

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I don't see how it was a punishment though. They never told her what they did and she liked the food. What she doesn't know she wont suffer from.

people who worked in restaurants like that have told me
"don't ever send anything back"
"Abortion is green!"
Doug Stanhope

That's what gets me every time! If I go somewhere two times with bad service I never go.

When shes right, shes right. The customer is ALWAYS right.

Never worked in a restaurant, but did work at an FYE store for several years. Next to our cash registers were demagnetizers that deactivated the security tags on CDs and DVDs. They also worked on credit card strips. If a customer ever crossed that line and happened to be paying with a credit card, I guess you know what happened next. Not saying it happened often, but it did happen.

As someone who worked at a restaurant, She really would have pissed me off.
Here's a little something you may not have known.
Ever had an abusive customer who is just a complete douche?
I have. And I can tell you It's not pleasant. If you told then, to put it bluntly, beep off, you'd get wrong wouldn't you?
Well, you may not have known that you are completely in your right to refuse service to a customer.

I totally agree! Watching this movie as we speak, and seriously that chick is insane! She's a bully, plain and simple. You could see the satisfaction she got from being told she was right. I can't stand people like her
I felt bad not only for Amy, but also for the other 3 women sitting with her. You could see the look on the one's face (seated beside her), when she started complaining about the food arriving before being done her salad. She had that "Oh $hit, here we go again!" expression going. Can't imagine having to dine with a biatch like that, let alone be friends with one!

My favorite scene. Served her miserable face right. "The last 4 times that I have been here, the food was awful!" Well if it stunk the last 4 times, what were you doing back in the same place?