Amazon device recorded private conversation, sent it out to random contact
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Archived from the IMDb Discussion Forums — Gadgets
golfrumors — 7 years ago(May 24, 2018 06:31 PM)
https://www.kiro7.com/www.kiro7.com/news/local/woman-says-her-amazon-device-recorded-private-conversation-sent-it-out-to-random-contact/755507974
Every room in her family home was wired with the Amazon devices to control her home's heat, lights and security system.
But Danielle said two weeks ago their love for Alexa changed with an alarming phone call. "The person on the other line said, 'unplug your Alexa devices right now,'" she said. "'You're being hacked.'"
That person was one of her husband's employees, calling from Seattle.
"We unplugged all of them and he proceeded to tell us that he had received audio files of recordings from inside our house," she said. "At first, my husband was, like, 'no you didn't!' And the (recipient of the message) said 'You sat there talking about hardwood floors.' And we said, 'oh gosh, you really did hear us.'"
“Amazon takes privacy very seriously. We investigated what happened and determined this was an extremely rare occurrence. We are taking steps to avoid this from happening in the future."
It is a rare occurrence for the conversations to be sent to a random contact—usually they are only sent to an Amazon datacenter.